Transport to Healthcare

Do you need advice about travelling to and from your medical appointment?

The Transport to Healthcare Information Centre (THInC) can help.  They provide practical transport advice for people who have difficulty getting to and from medical appointments in Grampian.

The service provides a dedicated telephone service offering guidance on accessing suitable transport options to get to and from appointments when they have no means of personal transport.  The centre can provide details of suitable bus or train times, contact telephone numbers and other services such as local dial-a-bus (see below for more information regarding m.connect) or voluntary car schemes.

Please note that THInC does not book transport but can assist with travel advice.

The centre is the first of its kind in the UK and is a joint initiative between Aberdeen City Council, Aberdeenshire Council, Moray Council, NHS Grampian, The Scottish Ambulance Service and Nestrans.  THInC is one of the projects taken forward as part of the Health and Transport Action Plan.

Please call THInC on 01343 567839 between 9am-4pm, Monday to Friday.  Calls are charged at local rate.

Please note that THInC does not book transport but can assist with travel advice.

Ambulance Transport

Ambulance transport is available for patients who are unable to travel to healthcare appointments independently for medical/mobility reasons, and who need the support of the ambulance staff to get them there safely.

To find out more about how to arrange ambulance transport,  please click on the link below:-

Scottish Ambulance – Support with Appointments

m.connect (previously known as Dial M)

Your guide to travelling with m.connect within Speyside

Introducing m.connect – your new and improved on-demand bus service for journeys throughout Moray.

From 2nd May 2023, Dial M became m.connect and our new and improved service means you’ll still get all the benefits of Dial M, but you’ll also get so much more.  You can book using our existing phone number of 0300 123 4565 or download the app… for more information click on the link below.

http://www.moray.gov.uk/moray_standard/page_125954.html