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Appointments

diary_appointmentConsultations with doctors and practice nurses are by appointment only.  To make an appointment, please telephone the surgery on 01340 820888 or call in at reception. 

You may make an appointment to see any doctor or nurse.  Our staff will make every effort to give you a convenient and early appointment however you may have to wait a little longer for appointments at specific times e.g. after school or work.

Urgent Appointment

If you feel you need to see your doctor urgently, please make this clear to our staff.  The doctors will always respond to serious problems as soon as possible in the appropriate way whether by appointment, telephonecall or home visit.

Emergency Contraception

Women requiring emergency contraception should ask the receptionist for an emergency appointment or phone to speak to the duty doctor.

Telephoning Your Doctor

If you need to speak to your doctor, please telephone the receptionist.  She will be able to advise you if your doctor is available and the best time to speak to him.  Please telephone at 08:45 if possible.

Telephone Number Withheld

We have increasing problems trying to contact patients who use a call barring system to block calls from withheld numbers.  For confidentiality, the health centre and doctors’ mobile telephone numbers are withheld.  If you use call barring on your telephone line, we may be unable to contact you by telephone. 

Interpreters

We have access to translation services for patients whose first language is not English

Ambulance Transport

If you are attending a hospital appointment and need ambulance transport on medical grounds, please ask the receptionist to arrange this for you.  Please arrange this in plenty of time and at least 2 days prior to your appointment.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
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